Mark Drennon is an accomplished and resourceful leader with more than 16 years of experience in new construction home warranty, as well as expertise in customer management, process enhancement and cost containment. Mark began his career in leadership positions in warranty and customer service for DR Horton and Richmond American's Denver divisions before joining Clayton Properties Group in 2016 to help revamp Oakwood Homes approach to managing warranty and customer satisfaction. Mark helped Oakwood Homes develop a gamechanging pod system approach to managing warranty claims and played an integral part in launching the builder's Shazam Home Services division, which today manages handyman, warranty and maintenance services the builder provides their buyers free of charge during their first year of ownership. Shazam is a prime example of Clayton and Oakwood's commitment to creating customers for life by delivering not just a high quality home, but also a high quality living experience long after the sale. Launched in early 2019, Shazam now has a team of 40 coordinators and technicians in the field. Nowadays, Mark is focused on continually improving Shazam's offering and is exploring opportunities to expand their services to other builders and markets.

Ben Johnson is the Founder & CEO of Spruce, the leading provider of home services to apartment residents.  Residents living in a Spruce-powered building can easily book more than 40 different chore-like services, ranging from a full housekeeping, to just washing the dishes, to a dog walk.  After launching in April 2016, Spruce has grown to service over 300,000 units in 12 markets.   Prior to Spruce, Ben worked for ING Capital in the Corporate and Investment Banking Division. Working with clients in the Americas, Europe, and Asia, Ben led transactions in project finance, asset-based lending, and export credit agency (ECA) finance.  Ben is a graduate of the University of Texas at Austin (BBA) and the University of Chicago – Booth School of Business (MBA, with Honors).

Jorey drives the company’s strategic vision and growth. Prior to Super, he was Founder and Senior Vice President of Emerging Business at Jumptap, which was acquired by Millennial Media (NYSE: MM) for over $200 million. He began his career helping start two business units of Trilogy Software, one of the world’s largest privately-held software companies, based in Austin, Texas. At Trilogy, he was part of a dedicated team that spun off a company acquired by Fortune 500 member Marsh & McLennan. He’s the first named inventor on over 90 issued patents in the US, Japan, and Korea.

Betsy is the executive director of programs + engagement for the Alliance. For more than 20 years, she has excelled at helping people think differently by taking complex ideas and concepts, analyzing them from the perspective of others, and translating the results into action. If you want to meet people bringing innovation to the housing industry, or know what’s new, she’s your ticket. A natural collaborator with a great social sense, she connects the dots between smart people, forward-thinking companies and big ideas. With Betsy in your corner, everyone wins. That’s why she helms the Housing Innovation Alliance, a passion she’s pursued since 2008 with founding partner IBACOS and now as the Executive Director, Program + Engagement of an independent entity focused on bringing business and technical innovation to housing. Her responsibilities for strategic planning, member and sponsor engagement, and programming speak to her fierce attention to detail, creative mind, and ability to make complex subjects tangible, relevant and actionable.  She adds depth to ideas, finds and shares new opportunities, and conveys greater understanding to business issues. Armed with a degree in Marketing from the University of Pittsburgh, Betsy cut her teeth in the agency world and as an independent B2B and B2C marketing consultant before joining IBACOS in 2006. In her off-time, she’s either feeding her farm-to-table foodie jones, working on her century-old house, or spending time with her husband and fur children, Watson and Finnegan, at one of Pittsburgh’s many parks and rivers.

President of the Housing Innovation Alliance, Dennis is a catalyst. An expert at driving market transformation programs, he knows people, money, and how to get things done. As president of the Alliance, he leads our strategic vision and smart growth of our community. Prior to the Alliance, Dennis helped change the face of the housing industry in Saudi Arabia through two key initiatives: the Ministry of Housing’s Building Technology Stimulus Initiative (BTSI) and SABIC’s Home of Innovation™ program. In BTSI, Dennis helped to create a nationwide program to develop a modular housing industry—modeling 26 strategic initiatives that would jumpstart the creation of a robust construction ecosystem, evaluating 200+ global technology providers, and securing initial approval for $4B in government investment. Within one year, the commitment grew to $40B. Dennis was also a key player in SABIC’s Home of Innovation program, a $30M+ multi-year market engagement program focused on encouraging collaboration among the housing value chain and ensuring that better construction practices are adopted throughout the region. Together with his team, Dennis established and managed a global ecosystem of more than 1,000 subject matter experts, including 46 leading manufacturer partners. The program resulted in the Middle East’s first LEED platinum home, a pilot community of 1,200 LEED Silver homes and a LEED gold interactive exhibition center, which has become the epicenter for collaboration in the region. As of 2016, the program yielded 40+ business opportunities with more than $200M in new value creation. Before and after going global, Dennis acted as a consultant to and developer of residential and mixed-use real estate projects in southwestern PA, several of which are considered pioneering examples of placemaking in North America—including Venango Trails, Edgewater and Newbury. In his spare time, he enjoys big adventures with his wife and sons on the water and in the mountains and supports the efforts of other entrepreneurs—advising and investing in their startup companies.